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Privacy Policy

At Activa Life, we value and respect the privacy of our customers and visitors. Therefore, we have developed this Privacy Policy, which describes how we collect, use, store, and protect the personal data you provide when using our website and services.

1. Information we collect

When you interact with our website, we may collect the following categories of information:

  • Contact information: name, email, phone number, shipping and billing address.
  • Purchase and payment information: information about orders placed, payment methods used (sensitive card information is securely processed by certified third-party providers; we never store it directly).
  • Browsing data: IP address, browser, operating system, pages visited, and time spent interacting with the site.
  • Registration Data: Information you provide to us when you create an account or subscribe to our newsletter.

2. Use of information

The collected information is used solely for the following purposes:

  • Processing and managing your purchases.
  • Sending order confirmations, invoices, and updates about your orders.
  • Providing customer support and responding to inquiries.
  • Sending promotions, news, and product updates (only if you opt in to receive communications).
  • Improving the browsing experience and personalizing product offerings.
  • Complying with legal and tax obligations.

3. Sharing of Data

At Activa Life, we do not sell, rent, or share your personal information with third parties for commercial purposes. We only share information with:
  • Service providers: payment platforms, shipping companies, and marketing tools that help us operate our business.
  • Competent authorities: when required by law.

All providers are subject to confidentiality and security obligations.

4. Information Security

We implement reasonable technical and organizational measures to protect your information against loss, misuse, or unauthorized access. However, please note that no system on the internet is completely secure.

5. Your Rights

In accordance with applicable law, you have the right to:

  • Access your personal data.
  • Correct inaccurate or outdated information.
  • Request the deletion of your data, where legally possible.
  • Object to the use of your data for marketing purposes.
  • Withdraw your consent at any time.

To exercise these rights, please contact us at: email@activalife.com.

5. Use of Cookies

Our website uses cookies and similar technologies to improve your browsing experience, analyze traffic, and personalize content. You may configure your browser to block or delete cookies, but some website features may be limited as a result.

7. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be published on this page with their corresponding update date.

8. Contact

If you have any questions or requests related to this Privacy Policy, you can contact us at:

Activa Life
Email: email@activalife.com
Phone: contact number